Performance Conversations

Performance Conversations

ThriveSmart is powered by the pioneering Performance Conversations method, which was created by Chris Lee, Ph.D. and described in his book, Performance Conversations.

  • Traditional Annual Performance Reviews:
  • Widely used
  • Universally despised
  • Known to be ineffective
  • Performance Conversations:
  • Built upon a sound theoretical foundation
  • Uses proven management techniques
  • Pre-built tools and templates

Based on Academic Research

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21st-Century Management

New tools and methods are needed for the modern world. Leave outdated, ineffective 20th-century practices with supposed constructive criticism, judgement, and ratings behind. Performance ConversationsĀ® are future-oriented discussions designed to equip and empower employees.

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Can We Talk?

Conversations, not evaluations is the way to improve relationships, rapport, and results. Millennials, remote workers, and professional employees demand better ways of working. Performance Conversations are positive, supportive, collaborative discussions.

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Coach, Counsel, Cheer!

Smart managers know that there is a living, breathing, feeling person inside of the performer at work and supports both. The relationship matters! Engagement comes from positive emotions, feeling good about the work, the people one works with, and the organization itself.

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An Alternative To Appraisals

Performance Conversations are a new way of thinking about performance management. They are designed to be future-oriented, positive, and supportive. They are not about judging or rating people. They are about equipping and empowering people to do their best work.

The Performance Conversations Method

The Performance Conversations method is a PERFORMANCE IMPROVEMENT SYSTEM. It involves a series of brief, structured, 30-minute conversations about the most important things involving work. Employees are active participants and are prepared with questions of their own, designed to diagnose problems, discovery opportunities for improvement, and decide together what actions to take.

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